Merchant Lending Business Sales Officer (Polk County FL Area)
Company: Launch Credit Union
Location: Titusville
Posted on: November 20, 2023
Job Description:
Merchant Lending Business Sales Officer (Polk County FL Area)
ID
2023-1083
Category
Consumer Lending
Position Type
Regular Full-Time
Remote Status
Work From Home Flexible
Location
US-FL-Titusville
Position Summary
The Merchant Lending Business Sales Officer is an independent,
subject matter expert who plays a pivotal role in maintaining
ongoing relationships with current Indirect Merchant Lending
partners (aka Retail Sales Finance) and prospecting new partners to
increase Launch's consumer loan portfolio. Responsible for outside
sales and business development an assigned geographic territory.
This position requires travel 4 days per week with 1 base day.
Primary Responsibilities
Responsible for prospecting new indirect retail merchant partners
while maintaining the relationships with existing indirect merchant
partners. Educates and provides ongoing training to new and
existing merchant partners on processes, procedures, and guidelines
pertaining to Launch's merchant lending products and services.
- Develops and maintains strong relationships with current and
prospective merchant partners. Proposes lending programs to attract
clients and grow their business. Provides ongoing support to
merchants and their clients during the loan application, approval,
and servicing process.
- Collaborates with Launch's Marketing Department to develop
strategies for promoting the indirect retail partners and
prospecting new merchants.
- Meets and/or exceeds department goals as determined by Launch's
strategic initiatives and objectives. These include, but are not
limited to, outside sales, cross-selling, and credit quality
goals.
- Ensures lending decisions are made based on credit union
policies and procedures.
- Maintains an ongoing relationship with the merchants, branches,
Lending Center personnel, Collections Department, and the
VP/Consumer Lending Business Development by ensuring all
questions/concerns are resolved in a timely manner to achieve
service standards and department lending goals.
- Recommends loan products and features to enhance current
offerings. Is directly involved with the implementation of new
indirect merchant products and programs.
- Proposes changes to credit union policy or procedure regarding
the indirect lending program.
Other Responsibilities
- May assist with the daily operations of the Indirect Merchant
Lending function by verifying the correct documents have been
received from indirect partners.
- Monitors competitor rates, terms and trends related to indirect
merchant lending.
- Assists with the implementation of new software/processes.
Provides feedback and recommendations on processes to increase
efficiency and effectiveness.
- Creates/maintains a monthly tracking report of indirect
loans.
- Follows all Launch Credit Union policies and procedures.
- Completes assigned compliance training in a timely manner.
- Attends meetings and sessions as required. Travel is
required.
- Performs other duties as may be assigned.
Education, Experience, and Skills Required
- High school education or GED.
- Minimum of three years similar or related experience in retail
sales finance and development.
- Ability to learn and become knowledgeable of Launch's policies
and procedures and the various regulations that govern consumer
lending.
- Must be goal driven, results oriented and independent. This
position will be primarily remote requiring the incumbent to work
with very little supervision or guidance. Must be able to
prioritize successfully, manage multiple competing priorities
simultaneously, adapt to change, exhibit sound problem solving
skills and be detail oriented.
- Demonstrates strong consumer loan underwriting skills to
include understanding of how to read a credit report and the
necessary documentation needed to to underwrite and support a
consumer loan.
- A significant level of trust and diplomacy is required, in
addition to normal courtesy and tact.
- Analytical, good judgment, decision making, and time management
skills.
- Strong communication, organization, analytical,
decision-making, and time management skills.
- Excellent referral skills.
- Proficient with the use of software including Microsoft Word
and Excel and ability to use a calculator. Ability and initiative
to learn new technology.
- Must possess and maintain a valid State of Florida driver's
license in good standing at all times during employment.
Keywords: Launch Credit Union, Titusville , Merchant Lending Business Sales Officer (Polk County FL Area), Sales , Titusville, Florida
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