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Network Technician

Company: JW Affinity IT
Location: Titusville
Posted on: October 26, 2019

Job Description:

We are seeking a Network Technician to join our team! You will help support and maintain company networks. Responsibilities: Analyze, troubleshoot, and evaluate existing wired and wireless network systems. Handle repairs and exchanges of defective devices. Collaborate on the improvement of network design and connectivity. Perform routine network maintenance. Maintain inventory of network electronics. Logically configure network switches and tools/testing devices. Complete patching of circuits into switches. Perform network closet clean-up, switch port optimization, and survey work as needed. Operate network test equipment (layer 1-3). Monitor and take appropriate action from network alerts generated from management tools. Administer Service Central network ticket queue. Respond, update, and close Service Central incident tickets (break/fix and IMAC requests). Support network break/fix actions to restore service to customers. Meet network SLA and performance measurements. Provide customer interface communication skills. Take initial Tier 1 calls from customers and/or help desk. Administer network asset tool to help assist in data integrity. Administer network drawings and documentation tools. Support after-hour network change control maintenance windows as needed. Assist with other network personnel to maintain well organized network equipment storage areas. Assist with network equipment RMA activities as needed. Provide general network support to a very large Office/Manufacturing campus - potentially extensive walking may be required. Qualifications: Previous experience in IT or other related fields Fundamental knowledge of networking, hardware, and software Ability to prioritize and multitask Strong troubleshooting and critical thinking skills Deadline and detail-oriented Cisco CCNA Certification preferable - provided by Dice

Keywords: JW Affinity IT, Titusville , Network Technician, Professions , Titusville, Florida

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