TitusvilleFLRecruiter
the smart solution for Titusville jobs

Customer Solutions Tech Support - Work From Home

Company: Mommy Jobs Online
Location: Titusville
Posted on: January 1, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Titusville , Customer Solutions Tech Support - Work From Home, Other , Titusville, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Benefit rep needed
Description: If you like helping people and enjoy talking on the phone, then this is the career for you. Do you enjoy
Company: AmeriPlan
Location: Apopka
Posted on: 01/25/2019

Machinist / CNC / GD&T - 2nd Shift / Orlando, FL
Description: Description:At Lockheed Martin Missiles and Fire Control MFC , we are driven by speed, agility and technical innovation. We are actively seeking candidates who are willing to take on the challenges of (more...)
Company: Lockheed Martin Corporation
Location: Orlando
Posted on: 01/25/2019

Want to Supplement Your Income? (Telecommute)
Description: We are currently interviewing for Benefit Consultants for the nation's largest provider
Company: AmeriPlan
Location: Apopka
Posted on: 01/25/2019


Law Enforcement Transcription
Description: Vendors / independent contractors who can transcribe audio content of criminal investigations, internal affairs, and various law enforcement audios. Contractors must have prior verbatim, multi-speaker (more...)
Company: Mommy Jobs Online
Location: Winter Garden
Posted on: 01/25/2019

Sitter Wanted - Winter Park Babysitter Opportunity
Description: I hope you are having a good day. My families they are looking for disciplined.
Company: Sitter
Location: Winter Park
Posted on: 01/25/2019

MAYORS JOB FAIR, Jan 30 All Job Seekers Welcome
Description: JOB FAIR in Orlando, Florida to feature 100 companies offering 1000s of job openings in various industries as well as career resources on hand to assist you with your job search 13 br Save the date (more...)
Company: CFEC Central Florida Employment Council
Location: Orlando
Posted on: 01/25/2019

URGENT: Sitter Wanted - Booking A Disciplined Sitter In Oviedo
Description: Job Posting: br Hey my name is Chris. I'm looking to employ an in home daycare provider working in Oviedo,
Company: Sitter
Location: Oviedo
Posted on: 01/25/2019

HR Personnel Assistant - Work From Home
Description: Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads on a daily basis of (more...)
Company: Mommy Jobs Online
Location: Winter Garden
Posted on: 01/25/2019

House Sitting Wanted - Willoughby, Ohio House Sitting Provider Posting, Seeking House Sitter
Description: Description: br I hope you are having a good day. I'm interviewing a house sitter available in Willoughby,
Company: HouseSitter
Location: Orlando
Posted on: 01/25/2019

Program Support - PEO STRI (Security Clearance required)
Description: ECS Federal, LLC ECS is seeking Program Support Personnel to work in our Orlando, FL--office. Job Description: The mission of the United States U.S. Army Program Executive Office for Simulation, Training (more...)
Company: ECS Federal
Location: Orlando
Posted on: 01/25/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Titusville RSS job feeds