Leave of Absence Specialist
Company: Disability Solutions
Location: Orlando
Posted on: May 2, 2024
Job Description:
At Loews Hotels at Universal Orlando, our team members get to
make a difference and have fun every day. Our world-class team
brings to life the incredible, award-winning hotels located at
Universal Orlando Resort.Named one of Central Florida's Top
Workplaces and one of America's Best-in-State Employers by Forbes,
we are committed to our "power of we" culture.Are you looking for a
place where you can bring your authentic self to work every day and
be able to connect, engage and delight?
- We offer excellent benefits and perks including one free meal
per shift and free theme park access.
- We have a dynamic culture that makes every day interesting,
challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for
all team members to reach their potential.
- We invest in training and development opportunities for all
team members.
- We promote social responsibility by being a good neighbor in
the community.
- We care for you, just as we care for others.About Lakewood
Regional Support Our regional support center provides resources to
our hotels for multiple areas including Human Resources,
Engineering, Purchasing, Accounting, Security, Group Reservations,
Guest Contact Center, Information Technology, Laundry and
Communications. Purpose: Work within the Human Resources team to
make Loews Hotels at Universal Orlando (LHUO) the employer of
choice in Central Florida by providing a consistently fair,
productive and proactive work environment where team members are
treated with respect and courtesy and are acknowledged and rewarded
for the outstanding hospitality product and service they provide.
The Leave of Absence Specialist plays a crucial role in managing
and coordinating team member leave programs. This role involves
working closely with team members and department managers to ensure
all leave requests are handled efficiently and in compliance with
relevant laws and company policies. Essential Functions and
Responsibilities:
- Serves as the subject matter expert for the leave of absence
programs, to include interpreting and administering policies in
accordance with applicable federal and state laws (FMLA, ADA,
USERRA, Pregnancy Discrimination Act, PWFA, etc.) and company
policy
- Oversees all ADA and PWFA accommodations to ensure consistent
application of the guidelines and requirements across the campus,
working closely with property HR team to implement reasonable
accommodations
- Provides extensive case management and coordinates
administrative aspects of the cases and claims
- Coordinates and organizes all medical information and ensures
that HIPAA and team member privacy guidelines are closely monitored
and effectively executed
- Manages all aspects of leave claims to include assessing
eligibility and duration, tracking hours used/taken and ensure pay
and deductions are accurate and correct
- Guides team members through the leave request process,
explaining eligibility, documentation requirements and available
options
- Work closely with team member to ensure all relevant medical
documentation is submitted timely. Maintains contact with team
member and coordinates all aspects of return to work
- Partners closely with property HR Directors on all leave
claims, and maintains regular communication to review claim
status
- Collaborate with management and legal team to address complex
leave cases, including interactive processes for accommodation
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems
and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and
fellow team members
- Executes emergency procedures in accordance with hotel
standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and
work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
- Other duties as assigned Required Qualifications:
- A minimum of 3 years of human resources experience with at
least 1 year of experience including the administration of leave
and ADA
- Familiar with or able to learn HRIS and Time & Attendance
systems
- Proficient in Microsoft Word, Excel, and PowerPoint
- Ability to manage multiple priorities while maintaining strong
attention to detail
- Demonstrated ability to treat confidential matters with
appropriate discretion
- Able to work a flexible schedule, including weekends and
holidays if needed
- Excellent communication, organizational, and human relations
skills
- Able to work well in a fast-paced environment
- Demonstrated ability to effectively interact with all levels of
hotel team members
- Good working knowledge of operational and administrative hotel
departments Preferred Qualifications:
- Experience with issues relating to HIPAA, Disability, FMLA,
ADA, USERRA and PWFA
- Working knowledge of state and federal laws pertaining to
appropriate leave and ADA issues
- Preferred, not mandatory - bi-lingual (English/Spanish/Creole)
Experience:
- At least 3 years related experience Experience:
Keywords: Disability Solutions, Titusville , Leave of Absence Specialist, Other , Orlando, Florida
Didn't find what you're looking for? Search again!
Loading more jobs...