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Guest Service Call Center-Full Time Call Center Representative

Company: Walt Disney World Resort
Location: Titusville
Posted on: May 13, 2022

Job Description:

As a Call Center Representative, you will help Guests and Cast who call the Walt Disney World Guest Service Call Center. The Call Center Representative will provide Guests and Cast resources and information about The Walt Disney World Resort. The Call Center Representative will also provide resolution and recovery for Guest situations and processing amenity requests for Guests staying at a Walt Disney World Resort. As a Call Center Representative, you will also handle phones calls for executives and emergency calls. The Walt Disney World Contact Center is a high volume inbound contact center located in Orlando, FL.

The starting pay rate for this position is $15.00/hourBasic Qualifications : Experience in Guest Service or Walt Disney World contact center environment
Computer proficiency within a Microsoft Windows environment
Passion & knowledge of Disney Products
Manage conflict resolution and make decisions through a delicate balance of integrity and partner resourcing
Adaptability to the fluctuating needs of our operations
Maintain Guest Confidentiality
Written, verbal and interpersonal communications skills
Meet Walt Disney World transfer guidelines
After clicking Apply for this job below, the employment application will open in a new window. Please complete ALL pages of the application by clicking Next on each page, then Submit on the final page.

KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter, World Casting
Hourly Jobs WDW Hourly

Keywords: Walt Disney World Resort, Titusville , Guest Service Call Center-Full Time Call Center Representative, Hospitality & Tourism , Titusville, Florida

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