Florida Blue Medicare - Community Health Associate, Brevard County
Company: Florida Blue
Posted on: January 15, 2021
Florida Blue Medicare is a technology leveraged health plan.
However, we will never abandon our commitment to human contact and
service. We embrace meeting members where they are and that may not
be electronically. To meet that commitment, Florida Blue Medicare
has developed a Field Based Community Health Program (CHP). The
purpose of the CHP is to provide member and family support via an
in-person home visits, delivered with compassion and empathy
focusing on the member's social needs. The CHW program will ensure
that Florida Blue Medicare members have the tools and resources
needed in their local community in order to live healthier
- The essential functions listed represent the major duties of
this role, additional duties may be assigned.
- Conduct home visits with Florida Blue Medicare members with
chronic conditions and/or barriers to care, to reinforce following
the care plan, adjusting tasks to fit with the members culture,
language, and religion, improve access to care, identify health
care needs, and reduce unnecessary hospitalizations. (40%)
- Educate healthcare professionals and providers on opportunities
for improving and understanding the social determinants of health
that may be impacting members health and treatment plan through
various communication channels. (5%)
- Collaborate and coordinate with the Case Management, Health
Management and Re-admission Prevention teams, to identify and
resolve member barriers to self-management. (10%)
- Assist with care plan interventions and member education during
in-home visits, help develop care management strategies, and work
with team members to provide linkages for the various health and
social needs of members. (10%)
- Assist members to identify socio-economic issues that affect
their overall health and develop health/social management plans and
- Identify gaps and opportunities to strengthen systems of care
within the members community and assists members in utilizing
community services, including scheduling appointments with social
services agencies, (including transportation vendors), and
assisting with completion of applications for eligible programs.
- Assist with patient medication adherence by identifying
knowledge gaps and referring to internal and external pharmacy
- Educate on self-management strategies (i.e. nutrition, symptom
tracking and reporting). As the member advocate, accompany members
to appointments as needed. (5%)
- Enter and maintain member records in electronic health record
system, compile reports and complete other program documentation in
a timely manner (e.g. progress notes, letters), and other
administrative responsibilities as needed. (10%)
REQUIRED WORK EXPERIENCE
2+ years related work experience. Experience Details: 1-2 years
experience providing clinical services; experience in
community/outpatient setting preferred.
High school diploma or GED
Required Licenses and Certifications
CCHW - Certified Community Health Worker 1 1/2 Yrs
ADDITIONAL REQUIRED QUALIFICATIONS
1-2 years experience providing clinical services; experience in
community/outpatient setting preferred. Community Health Worker
Certification or equivalent required experience for certification
within 18 months
Experience using a computer including the use of Excel and
Electronic Health Records.
Meet all requirements set forth by local state i.e. first aid, CPR,
TB screen, etc.
Must have a valid driver's license, automobile insurance and
ADDITIONAL PREFERRED QUALIFICATIONS
Community Health Worker Certification
Requires flexibility to work in situations in which the working
conditions are unknown, as environments and situation of patient
homes may vary.
Ability to communicate medical information to health care
professionals and care coordinators over the telephone.
Knowledge of formal and informal community agencies and resources.
Working knowledge of multi-system outreach programs related to
health care delivery, clinical education, and health-related
Strong interpersonal and communication skills and the ability to
work effectively with a wide range of constituencies in a diverse
GENERAL PHYSICAL DEMANDS
Sedentary work: Exerting up to 10 pounds of force occasionally to
move objects. Jobs are sedentary if traversing activities are
required only occasionally.
Must be able to travel to multiple locations for work (i.e. travel
to attend meetings, events, conferences). Frequently May be exposed
to outdoor weather conditions of cold, heat, wet, and humidity.
We are an Equal Opportunity Employer/Protected Veteran/Disabled.
Associated topics: case manager, case management, development,
development manager, manage, project, program management, project
development, project management, resource development
Keywords: Florida Blue, Titusville , Florida Blue Medicare - Community Health Associate, Brevard County, Healthcare , Titusville, Florida
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