Business Manager

Is a key contributor to the attainment of all management company goals in the community in which they work. - Act as the assistant to the Community Manager of the property, ensuring that community policies are adhered to by residents, that rent collections occur timely and that the community runs smoothly in the absence of the manager. -Assists in ensuring the community meets economic occupancy goals from a sales and leasing perspective by helping to drive leasing success, a reduction in vacancy days as the result of timely move-ins, leasing apartments, performing marketing outreach, training the leasing team, walking and inspecting apartment - homes to ensure they are ready for move in and meet DREAM quality standards. - -Promote positive resident relations by treating each customer with respect, using their names when greeting them, scheduling planning and attending resident events and helping to create a sense of community at the property. -Timely collection of rents and aggressive pursuit of delinquencies resulting in a 2% or less delinquency at month end each monthAct in accordance with DREAM core values to maintain a respectful, ethical, professional, and courteous communications and interactions with residents, teammates, and contractorsAssist with leasing and sales by helping the manager supervise leasing operations. Conduct training and/or sales role play to improve performance and keep sales team skills honed. -Verify that lease paperwork is completed timely and accurately, scanned into the Appfolio CRM system and ensure that all rent amounts and deposit amounts are accurately reflected in the system. -Working with the manager, participate in the ownership and accountability of administration of all activities related to the physical operation of the properties, including service, ordering, rent collection, paperwork and data entry into the CRM system. -Ensure that opening checklist and closing checklist are completed everyday in accordance with policyManage relationships with vendors including purchase order and invoice processing, arranging service and procuring bids at the manager's requestParticipate in the regular inspection of model home, vacant units, community common areas, parking areas, amenity areas (including pool), meeting centers, mailbox stations, fitness centers, entrances and exits to identify concerns and to ensure the community is in good condition including repairs, cleanliness and overall condition. -File on delinquent residents in a timely manner, attending eviction or court hearings on behalf of the community. - -Make personal contact with residents who are delinquent in paying rent. This contact should include knocking on doors, inspecting units for continued occupancy, follow up by phone call and noting communication results in the Appfolio system. -Ensure that all leases and contract files are prepared upon application approval, are accurate and signed by all parties in accordance with company policy. - -Upon manager's request, confirm lease and renewal files are fully completed prior to any commission or bonus request being submitted for the unit. -Initiate and execute lease renewals and signings including making personal contact with the resident inviting them to renew, discussing any concerns or needs and ensuring the paperwork is accurateFully understand and have the ability to communicate and explain the lease documents to the residents at the time of signingCarry out other duties as assigned by the property's manager and Senior DirectorWhat you're motivated by:

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• A fast pace. We've grown exponentially and new team members continue to join our DLP family.
  
• ---A leadership team that trusts each other, communicates effectively, and is committed to helping team members grow, both personally and professionally.
  
• Visionary, smart, and innovative CEO. Ours is the kind of leader you read about, hope to work with, and learn from.
  
• A culture focused on developing and investing in team members - coaching, training, and supporting each other. We have a mantra of "Leaders made here" at DLP, focused on developing and growing leaders.
  
  
  Our Mission:
  
  At DLP Capital, we are committed to making an impact - whether it's through acquiring and developing real estate, building relationships, or empowering our clients with the tools they need to achieve their dreams. We deliver a suite of services including lending, investment funds management, and loan servicing in addition to an exclusive membership platform focused on scaling businesses and preserving wealth. We are proud to have been named on multiple Best Places to Work lists for more than six years, and have remained on the Inc. 5000 list of fastest-growing companies for 10 consecutive years.
  
  Benefits and Perks:
  
  Unlimited PTO, Hybrid schedule, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.
  
  Equal Opportunity Employer:
  
  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
  
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