Client Success Manager
Company: Medicaid Done Right
Location: Titusville
Posted on: January 19, 2023
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Job Description:
Are you a Client Success Manager who has an impressive track
record of relationship building AND results? Fantastic. We're
looking at YOU! We are seeking an experienced Client Success
Manager to join our team. As a CSM, you will cultivate and grow an
ever-expanding book of business. Connecting with families and
long-term care facilities, all while making difference in the lives
of our patients.Whats In It For You?As a dynamite Client Success
Manager, you deserve success in your life as well, and at MDR, we
define success as being a part of a company that gives you lots of
opportunities and options.First, weve created a competitive salary
package, plus additional incentives including highly sought-after
monthly recognition for our top performer. We are an inclusive,
customer-friendly environment where different perspectives are
valued and celebrated.We believe in taking good care of our team.
Youll also have access to benefits like an impressive base salary
with an uncapped commission, 401(K) with company matching
contributions, and quality healthcare & life insurance
options.Work/Life Balance: MDR believes that a work home life
balance is key. We provide you with paid-time-off, access to our
EAP, pet insurance, employee discounts, and more.Come join the MDR
family of businesses and make your mark today.Who You Are:Youre a
self-starting, consulting, and closing crusader who knows how to
win clients and keep them. You love being on the road, connecting
with people, and bringing solutions to their doorsteps. You
structure each day for success and each relationship with
care.Qualifications:High school diploma or GED.Ideally, the Client
Success Manager must have 1-2years customer service experience,
case management experience or a nursing background (CNA, medical
assistant.)Strong customer service skills: ability to listen and
understand needs and communicate effectively with all parties
utilizing face to face, telephonic and/or electronic
outreach.Excellent verbal and written communication skills.Proven
ability to achieve goals set by your supervisor.Knowledge and
possession of Notary commission. We will pay for you to receive
your notary license.The ability to manage multiple cases at once,
requiring excellent organization and time-management
skills.Discretion in handling confidential and sensitive materials
is imperative.Ability to analyze and interpret company policies and
procedures, define problems, identify alternatives, and implement
solutions.The accurate and timely preparation of reports as
required by your supervisor.Daily, consistent, and positive
interaction with clients, facilities, and team members.Who We
Are:Founded in 2012, Medicaid Done Right (MDR) is an independent
Medicaid application processing company that assists long-term care
facility residents and their families with applying for long term
Medicaid benefits. The Client Success Manager is an integral part
of fulfilling MDRs mission.Our Mission:At Medicaid Done Right, its
our mission To aid patients, their families, and caregivers in the
process of applying for Medicaid benefits. By leveraging our
experience and technology, we allow patients and families to focus
on their well-being. MDR's goal is to process applications quickly,
in accordance with the current applicable state requirements, and
timelines.We cheerfully work hardWe are individually empatheticWe
keep our commitmentsMedicaid Done Right believes that diversity and
inclusivity are essential to positive long-term success and
achieving our strategic business goals. We are proud to be an Equal
Opportunity Employer, and we encourage diverse and talented
applicants to apply. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Keywords: Medicaid Done Right, Titusville , Client Success Manager, Executive , Titusville, Florida
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