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Crew Members/Shift Leads/Management

Company: Wayback Burgers
Location: Titusville
Posted on: November 22, 2021

Job Description:

Job DescriptionsRestaurant General Manager/Assistant Manager

  • Ensure company policy and Brand Equity Standards are followed.
  • Optimize profits by controlling food, beverage and labor costs.
  • Hiring, training and developing new hourly team members.
  • Increasing sales by ensuring guest satisfaction and prompt problem resolution.
  • Maintain an overall management style in accordance with our established best practices.
  • Provide leadership and direction to all team members to ensure efficient operation.
  • Ensure food quality and availability.
  • Prepare and present hourly team member reviews.
  • Competently run the monetary aspect of the restaurant; including accounts payable, payroll and banking.
  • Following all procedures for Loss Prevention.
  • This role may include additional responsibilities that may be assigned by the both Owners.Shift Lead
    • Effective communication skills.
    • Good interpersonal skills.
    • Demonstrates willingness to learn.
    • Customer service oriented.
    • Active team player remains calm under pressure.
    • Displays positive characteristics and values, is reliable, dependable, honest and trustworthy.
    • Holds self and others accountable.
    • Problem solving and conflict resolution.
    • Supervise, coordinate and assign the activities of team members that prepare and serve food.
    • Completes assigned shift paperwork.
    • Helps maintain standards for raw and finished product, service, speed, quality and cleanliness.
    • Controls labor hours to match sales volume while on shift.
    • Train team members to perform specific tasks such as sanitation and safety procedures.
    • Supports management team in the personnel policies as dictated in the Employee Handbook.
    • Shares knowledge and experience with team members.
    • Availability to work all shifts.
    • Perform opening and closing responsibilities according to established procedures.
    • This role may include additional responsibilities that may be assigned by the Management Team/Owners.Crew Members/Cashier
      • Take customer's food orders.
      • Always maintain courteous interaction with customers.
      • Assembling food such as sandwiches, hamburgers, salads and preparing milkshakes.
      • Preparing all food products according to standard operating procedures.
      • Portioning and wrapping food or placing it directly on dine in plates for service to patrons
      • Packaging takeout food.
      • Serving customers at counters.
      • Stocking refrigerators and stations.
      • Initiating actions to resolve customer complaints and referring customer concerns to the management team immediately.
      • Ensuring products/supplies are rotated using the FIFO (First.In.First.Out) method.
      • Monitoring and maintaining all products and supplying levels and notifies management team when levels are low.
      • Notifying management team immediately when equipment requires repair.
      • Ensuring production and service areas are organized, professional and clean at all times.
      • This role may include additional responsibilities that may be assigned by the Management Team/Owners.Job Types: Full-time, Part-timePay: $10.00 - $18.00 per hourBenefits:
        • Employee discount
        • Flexible schedule
        • Paid trainingSchedule:
          • 10 hour shift
          • 8 hour shift
          • Day shift
          • Evening shift
          • Holidays
          • Night shift
          • Weekend availabilitySupplemental Pay:
            • Bonus pay
            • TipsExperience:
              • Customer service: 2 years (Preferred)Shift availability:
                • Day Shift (Preferred)
                • Night Shift (Preferred)Work Location:
                  • One locationWork Remotely:
                    • NoWork Location: One location

Keywords: Wayback Burgers, Titusville , Crew Members/Shift Leads/Management, Executive , Titusville, Florida

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