Field Dispatcher/Shop Assistant

Company: The Briar Team
Location: Sanford
Posted on: July 7, 2025

Job Description:

Position Title: Field Dispatcher/Shop Assistant Location: Sanford, FL Job Category: SHOP Pay Range: $22.00 - $26.00 Salary Interval: Hourly Application Instructions: We’re excited to hear from you! Submit your application today by clicking the Apply button above. Position Description: The Briar Team, Central Florida's top Site Development Construction company is looking for a Field Mechanic Dispatcher and Shop Assistant to work onsite at our company mechanic shop, with excellent pay and benefits, profit sharing, generous vacation pay and yearly loyalty bonuses. As the Field Mechanic Dispatcher and Shop Assistant, you will play a vital role within the mechanic division of our site-development company by managing the scheduling and dispatching of field mechanics to repair and maintain heavy machinery at various locations. This role involves coordinating service calls, assigning tasks to mechanics, and ensuring efficient deployment to minimize downtime and optimize productivity. Key Responsibilities: 1. Receiving and Prioritizing Service Requests: Handling incoming service requests from clients, understanding the nature of the problem, and prioritizing repairs based on urgency and impact. 1. Assigning Mechanics: Matching service requests with the skills and availability of field mechanics, considering location and workload. 1. Dispatching Mechanics: Communicating job details, location, and required parts to mechanics, ensuring they have the necessary information to complete the repair efficiently. 1. Tracking and Monitoring: Monitoring the progress of repairs, tracking the location of mechanics, and providing updates to clients and management. 1. Managing Parts and Resources: Coordinating with parts departments to ensure mechanics have the necessary parts and tools to complete repairs. 1. Ensuring Safety Compliance: Ensuring that mechanics adhere to safety guidelines and regulations during repairs. 1. Communication and Coordination: Maintaining clear communication with clients, mechanics, and other stakeholders to ensure smooth operations. 1. Data Management: Recording service information, tracking repair times, and generating reports for analysis and improvement. WHAT WE OFFER: 1. Competitive salary* and benefits, including health insurance, retirement plans, and paid time off. 2. A supportive, team-oriented environment where your contributions make an impact. 3. Opportunities for career advancement and professional development. 4. The chance to work with an industry leader in a fast-paced, dynamic field. *This job posting outlines potential compensation ranges, which are not guaranteed and should not be interpreted as an offer. Job Type: Full-time Pay: $22-$26/hour based on level of experience Expected hours: 40 per week Work Location: In person Position Requirements: CANDIDATE REQUIREMENTS: 1. Understanding of heavy equipment systems, including engines, hydraulics, electrical systems, and other components. 2. Proficiency in using dispatching software, communication tools, and other relevant software applications. 3. Excellent interpersonal, communication, and conflict resolution skills to work effectively with employees at all levels, from laborers to senior management. 4. Proficiency in HRIS systems (Vista by Trimble preferred) and Microsoft Office Suite. 5. Strong organizational skills, with the ability to multitask and manage competing priorities. 6. Problem-solving mindset with attention to detail. EOE: The Briar Team is committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, religion, pregnancy, gender, marital status, national origin, citizenship status, disability, medical condition, genetic information, age, military service, veteran status, or any other characteristic protected by federal, state, or local laws. Compensation details: 22-26 Hourly Wage PId9eb5ea30039-37156-37986956

Keywords: The Briar Team, Titusville , Field Dispatcher/Shop Assistant, Engineering , Sanford, Florida